Election 2016: the rise of the dissatisfied customer

Dissatisfaction knows no bounds in today’s America.


WASHINGTON, January 27, 2016 — The American Customer Satisfaction Index (ACSI) shows that Americans give the private sector high marks for meeting their expectations, but federal government departments like the Department of the Treasury are perennial contenders for lowest citizen satisfaction delivered. This is due in large part to the prominent role played by the Internal Revenue Service and widespread dissatisfaction with its performance.

The scandalously poor performance of the Department of Veterans Affairs in delivering health services to a swelling number of veterans contributes to its low score, a situation that could “depress VA satisfaction in the years ahead,” according to the ACSI Federal Government Report for 2015.

Dissatisfaction knows no bounds in today’s America.

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The New York Times reports that “Republican leaders are growing alarmed by the ferocious ways the party’s mainstream candidates for president are attacking one another … the Republican establishment, made up of elected officials, lobbyists and donors, are also sending a message to the mainstream candidates, such as former Gov. Jeb Bush of Florida, that they should withdraw from the race if they do not show strength soon.”

The Republican establishment’s plan to flood the presidential field with mush-mouth, weak-sister candidates in order to pull votes away from conservative candidates and nominate another Bush has failed. Customer dissatisfaction within the GOP has elevated post-partisan billionaire Donald Trump and Tea Party iconoclast Ted Cruz to the top of the Republican field.

Republican lobbyist Richard Hohlt admitted to the Times that GOP apparatchiks fear that if Cruz wins the presidency, he “will have his own people” replace them. Job security, not defeating Democrats, is the main objective of the Republican Party establishment.

Former Republican House Majority Leader Tom DeLay told Newsmax TV’s Steve Malzberg, “I have friends that are in the FBI, and they tell me they’re ready … to recommend an indictment” of Democratic presidential candidate Hillary Clinton for her illegal handling of sensitive government information while serving as Secretary of State.

“And they also say that if the attorney general does not indict, they’re going public,” DeLay said.

FBI Director James Comey is a by-the-book kind of guy. While serving as assistant attorney general during the administration of George W. Bush in 2004, he refused to authorize warrantless wiretaps, threatening to resign if the program was allowed to go forward.

“He was prepared to give up the job he loved,” said President Obama while announcing Comey’s appointment to head the FBI, “rather than be part of something that he felt was fundamentally wrong.”

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“You cannot trust people in power,” Comey told CBS’s “60 Minutes. The “founders knew that. That’s why they divided power among three branches [of government], to set interest against interest.”

During a staged Democratic Party town hall, a young Taylor Gipple somehow got passed Clinton campaign stage managers to tell the candidate, “I’ve heard quite a few people my age that think you’re dishonest.”

Hillary assured him their fears are baseless phantoms manufactured by the vast right-wing conspiracy angry that she has “been on the front lines of change and progress since I was your age … I’ve been fighting for kids and women and the people left out and left behind to help them make the most of their lives.”

Roughly 40 percent of Democrats believe Hillary Clinton is a crook.

“A crook is a crook,” said Chicago gangster Al Capone, “and there’s something healthy about his frankness in the matter. But any guy who pretends he is enforcing the law and steals on his authority is a swell snake. The worst type of these punks is the big politician.”

“Among liberals nationally,” says US News & World Report, “[Sen. Bernie] Sanders is backed by 55 percent; only 40 percent of the [liberal Democratic Party] base support Clinton.”

MoveOn.org, the website founded in the late 1990s to excuse Clinton administration scandals and the former president’s atrocious sexual attacks on women, recently threw its support behind Sanders, sighting a “record-setting” 78.6 percent vote by its members in favor of the avowed Vermont socialist.

Whether Americans are on the right or the left, the cynical and corrupt establishment hacks shepherding both movements have lost all credibility.

Americans have moved to their respective corners and are looking for candidates who are willing to fight for a future not in sync with their party’s “lobbyists and donors.”

America has become a nation of dissatisfied customers.

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